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Returns Policy

 

 
 

1. Seasonal items such as holiday gifts: Eligibility for refunds is dependent upon our receiving the item 7 business days prior to the holiday and provided the item is unused, unopened (i.e. returned in it's original packaging) and sent registered mail postmarked no later than 7 days after your receipt of the item.

 

2. Year round items:

a. If the item is unused, unopened (i.e. returned in it's original packaging) and sent registered mail postmarked no later than 7 days after your receipt of the item you will be entitled to a full refund for the cost of the item, less our shipping costs.

b. From 7 - 28 days there will be a 20% restocking fee or you may opt to receive a credit for the entire amount towards future purchases. In either case our shipping costs will be deducted from the refund and the item must be returned in its original package.

c. After 28 days we do not accept returns.

3. Personalized items: May not be returned.

4. Clearance items: May not be returned.

 

Before returning an item, please contact us at sales@rimonstore.com

explaining the reason for the return and requesting a return authorization number.

We are sorry but items returned without an authorization number will not be accepted.

 


 
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